Volume 17, No. 4, 2020
Aviation Human Factor Regarding Basic Skills Of Air Traffic Controllers In Thailand
Surath Sridech , Arisara Pila-On
Abstract
This research aims to study the aviation human factor regarding basic skills of air traffic controllers in Thailand. This research is a qualitative research. The sample group consisted of air traffic controllers from various airports in Thailand and the head of the supervisory authorities for air traffic control, totaling up to 26 key informants. The research was conducted through in-depth interviews and results were analyzed through content analysis methods. The study results for basic skills of air traffic controllers among BSc in Air Traffic Control students, who attended an internship in Thailand’s aviation agency, indicated that St Theresa International College students had preliminary operational skills, communication skills, and decision-making skills, which composes the current, standard basic skills for air traffic controllers within aviation agencies in Thailand. The basic skills of personnel consist of 6 skills: 1) preliminary operational skills, 2) communication skills, 3) stress management skills, 4) fatigue management skills, 5) situational awareness skills, and 6) decision-making skills.
Pages: 270-275
Keywords: Human factors, basic skills of personnel, air traffic control