Volume 20, No. 3, 2023
The Impact Of Working Environment And Management Support On Job Satisfaction: The Mediating Role Of Job Satisfaction
Lama DIYA
Abstract
This research aimed to investigate the impact of working environment and management support on job satisfaction in Lebanese SMEs, with a particular focus on the mediating role of job satisfaction. The research utilized a sample of 350 respondents working in SMEs in Lebanon and employed Structural Equation Modeling (SEM) to test the hypothesized relationships between the variables. The findings of this research revealed that both working environment and management support had a significant positive impact on job satisfaction. Specifically, a well-maintained and equipped working environment and supportive management were found to be associated with higher levels of job satisfaction among employees. Furthermore, the research also found that job satisfaction partially mediated the relationship between working environment and job satisfaction, as well as the relationship between management support and job satisfaction. This suggests that job satisfaction plays a crucial role in explaining the relationship between these variables. These findings have important implications for SMEs in Lebanon and other contexts. For example, employers should prioritize creating a working environment that is well-maintained, equipped, and safe for employees, as this can significantly contribute to their job satisfaction. Additionally, employers should ensure that management is supportive and approachable, as this can help to build trust and foster open communication among employees. Overall, this research contributes to our understanding of the factors that influence job satisfaction in SMEs in Lebanon and highlights the importance of working environment and management support in promoting employee well-being and satisfaction. It also underscores the mediating role of job satisfaction in these relationships, which suggests that employers should prioritize creating a work environment that fosters job satisfaction to improve employee retention and productivity.
Pages: 81-99
Keywords: Working Environment, Trust, Job Satisfaction, Management Support.