Volume 18, No. 1, 2021
Relevant Regulations Of Green Building Of Vietnam Universities Infrastructures And Lecture Hall Service – A Case Of National Economics University In Hanoi Vietnam
Nguyen Dinh Trung, Phd, Dinh Tran Ngoc Huy, MBA (Corresponding), Pham Thi Hong Nhung, Master, Le Ngoc Nuong, Phd (Corresponding) , Nguyen Trong Diep, Lld (Corresponding)
Abstract
Our study goal is to analyze related regulations in building universities and present a case of Neu university in Hanoi Vietnam with lecture hall service. By using various qualitative research methods and Specifically, conducting in-depth interviews with a number of managers directly and indirectly related to the Lecturer Service Department to determine the constitutive factors and factors affecting the service quality of the teaching department, our research shows concept of customer has been extended into the organization. According to the understanding here, the external customers of the lecture hall management department are the learners, who have to pay to enjoy the quality of the school's services, of which the quality of service in the lecture hall is an integral part. important, greatly affecting the quality of training of the University. In this study we also present a case of National Economics University (Neu) Hanoi Vietnam has been constructed in a modern style and suitable environment to support learning attitude of students.
Pages: 1815-1827
Keywords: green building, infrastructures, universities, Hanoi.